Caféggio Coffee Mission Statement

 

Our mission statement can be summed up in three simple and important words:

 

Tradition, Quality and People

 

The term Caféggio derives from an expression used by our owner when he was a kid in the Italian neighborhood of Toronto. It means let’s have a “Nice Café”.

 

At Caféggio we are dedicated to keep tradition, quality and customer service alive. We believe in our ancestors’ knowledge, we believe in state of the art technology but foremost we believe in people. We select and train our employee to become the finest baristas, the best professionals and the superior hosts. All of our employees are trained to understand coffee as a culinary art and are considered “Operatore della Macchina” (Operator of the Espresso Machine).   We also believe that Service is an important skill and train our staff to exceed our guest expectations by delighting them with every purchase. Finally, we believe that happy employees will result in happy customers.

 

In the past Cafés were meeting places, everyone knew the barista and every barista knew there guests. We are here to give back this quality of service and customer experience. Our products have been hand picked from the finest in the world in order to recreate this familiar feeling for our customers. We have favored fresh, nutritional and organic vs high volume commercial products. We bake fresh every morning and only select the most authentic gourmet products.

 

We want Cafeggio to represent a little piece of Europe in our neighborhood.